Frequently Asked Questions

Does Party queenz offer full event planning?

Yes, Party Queenz offer event planning for any event no matter the size. This includes identifying a venue, and managing vendor relationships to craft and implement creative and logistical aspects of all events such as lighting, decoration, catering, entertainment, photography and more.


How do i receive a quote?

After you have determined the type of service(s) you would like for your event, submit an inquiry form located on the site. Complete all required information in detail to ensure that we have the details needed.

When Will i receive a quote?

Once an inquiry form has been submitted please allow 24-48 hours for a response. A rough estimate of the items will be given during the initial consultation and an official invoice will be sent shortly after. Please allow up to 72 hours for the official invoice.

Does Party Queenz Set Up/Take Down?

We will set up and take down for every event except for stand-alone balloon garlands.

Why is there a service fee?

A 15-20% service fee is included on all invoices. This fee includes set up time, takedown and transportation.

hOW FAR IN ADVANCE SHOULD I BOOK A SERVICE?

We prefer a minimum of 1 month before an event, this is to make sure that we can schedule events accordingly and order any necessary items in time. Events booked too close to the event date might result in a rush fee of at least $150.

Can i receive a refund if i need to cancel the event booked?

All payments are final. If an unforeseen circumstance requires you to cancel the event we will allow up to two date changes. Please speak with us to confirm date change.